Terms and Conditions

Online courses:

Only for Classic extension course no experience is required.

All the available online courses except Classic extension course are designed for already qualified lash artists to top up their knowledge.

All online course contents are copyright protected and you purchase only one user license meaning that it is prohibited to copy, share, sell or record any content (including photographs and video lessons) of the course and manuals. Such actions are classed as a criminal offence. We will track any suspicious activity and in an event of breach of our terms and conditions we reserve full right to restrict student's access immediately without any refund or notification.

All students must act kindly and respectfully towards their tutor and all members of The Lashhh Lady team. Any rude, aggressive, or abusive behaviour will not be tolerated, and we reserve full right to cancel the training and restrict the access to the course without any refunds and/or refuse to provide any ongoing support or communication after the course.

The Lashhh Lady course notes and training cannot be relied upon for legal interpretation The Lashhh Lady accepts no responsibility for the actions of clients, or those of other people reading the course notes, or responsibility for any loss incurred because of relying on the course content.

All online courses have an expiry of 60 days from the date of purchase.

All online courses are non-refundable, once the registration for the online course or online product and the payment are completed a refund is not possible.

Starter kits:

1. If the buyer has changed their mind and would like to return the item it must be unopened and in clean, original packaging.

2. If the buyer has changed their mind and would like to return the item, the buyer must return the item within 14 days of receiving your order. The buyer must contact us (The Lashhh Lady) via email info@thelashhhlady.com before sending the item to us.

3. If the buyer has changed their mind and would like to return the item but it was opened and it was over 14 days after receiving their order we cannot accept, refund, or exchange the item.

4. If the buyer has changed their mind and would like to return the item, we are unable to refund a shipping fee and the buyer will be responsible for any further delivery charges that will apply to return the item to us.

5. The buyer should ensure that the item is collected or picked up timely. We (The Lashhh Lady) can not be held responsible if the item is sent back to us due to non-receipt. In such an event another delivery fee will apply.

6. International orders may be subject to customs, taxes, and other fees. These charges are not the responsibility of The Lashhh Lady. The customer will be liable to pay in full. It is the customer's responsibility to check the potential charges and organise payment for any customs, taxes, and other fees incurred prior to receiving the goods.